What if my document won't upload to the Document Vault? Carrie Frye August 27, 2018 21:37 Follow If you're having trouble uploading to the Document Vault, please email firstname.lastname@example.org. We'll reply with an email containing a link to securely upload files to us via ShareFile. Related articles Is the DocVault protected/secure? How do I delete a client from my platform? ACAT Instructions Can I exclude Cash from my billing? Comments 0 comments Please sign in to leave a comment.