FAQs

Schwab's Acquisition of TD Ameritrade

• Where can I find the latest updates on the Schwab/TDA integration?

Onboarding

• Schwab Insurance Requirements
• Can I create a demo household to show clients what the XYIS client portal looks like?
• My ADV might not have the right language for XYIS...do I get help with those changes?
• How do I activate my TD DocuSign account?
• Can I manage assets at TD outside of XYIS?

Account Opening

• Can a non-US citizen open an account on XYIS?
• Can XYIS handle a Roth conversion?
• How do I bring an account to XYIS that is already at Schwab/TD?
• I opened an account on my individual rep code. How do I get that account onto XYIS?
• What account types can I open using XYIS?
• Do my account numbers change if I move current accounts onto XYIS?

See all 7 articles

ACAT Transfers

• Example one-and-the-same letter
• How do I initiate a Thrift Savings Plan (TSP) rollover?

Trading

• Trade Corrections Explained
• Cash Management in a Client's Account

Fees & Billing

• What am I responsible for as an advisor or firm with respect to billing?
• When do I get paid?
• Can I review my clients invoices?
• How much does XYIS cost?
• What are the trade fees at TD?
• Can I exclude cash from my billing?

See all 8 articles

Orion Documents & Reports

• How to pull a Trade Blotter in Orion
• Sample Reports: Performance and Billing
• Does XYIS offer a secure way to share files with clients?

Integrations

• How do I set up the Orion / Riskalyze integration?
• Common Integrations & How to Set Them Up

Other

• How do I set up alerts at Schwab or TD?
• How do I change my password?
• Will I be able to display TD statements and tax documents in the client portal?
• Example Custodian Transition Letters
• How do I delete a client from my platform?
• ACH Transaction Timeframe